We've been working with Alert Central and all has been well.
I've been able to configure optimal alerting paths for everything but now I feel stuck.
My question is, What do I do with "UP" notifications/alerts?
Here is an example:
- Server goes offline.
- Alert is triggered with Alert Central.
- The alert isn't acknowledged right away and goes to an on-call calendar.
- The on-call associate acks the alert but the device comes back online.
When this device comes back online, our alerting platform sends out an e-mail just like it did when the device went offline.
How do I interface this new "UP" notification with Alert Central?
I want it to go to everyone that Alert Central has notified previously, but not to those it hasn't.
I'm starting to think that it's not possible. Is this something we can get put into Alert Central?
Do you have an suggestions or recommendations for this situation?
Thanks!