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Console not responsive and keeps crashing

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I am experiencing horrible performance in the console.

 

The console session will crash my browser session.

 

This is interesting because the appliance has been running for 8 weeks during a demo with no issues.  The day we applied our license everything got borked.

 

I started to troubleshoot the problem and am coming up empty handed.

 

The interesting thing I am noticing is a negative number of alerts waiting in memory.  The console is also almost a day behind on processing events.

 

cmc::acm# diskusage

Checking Disk Usage (this could take a moment)... ....oo.oo.oo.oo.oo.oo.oo.

Partition Disk Usage:

        LEM:             34% (965M/3.0G)

        OS:              40% (1.1G/3.0G)

        Logs/Data:       43% (95G/234G)

        Temp:             4% (179M/5.9G)

Database Queue(s): 4.0K (No alerts queued, -4241689380 alerts waiting in memory)

Rules Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)

Console Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)

DataCenter Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)

EPIC Rules Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)

Forensic Database Queue: 2.1M (0 data queued, 0 data items waiting in memory)

Logs: 64G

Tool Profiles Message Queue: 2.1M (0 alerts queued, 0 alerts waiting in memory)

 

 

cmc::cmm# viewsysinfo
Collecting general system information......... done.
                  CMC version: 4737
                  The time is: 2014/03/18 17:07:43
            Machine uptime is: 58 min
             Linux version is: 3.2.0-3-amd64
      Machine architecture is: 64-bit
         Physical Memory info:
                              MemTotal:       16474176 kB
                              MemFree:         6024856 kB
               Number of CPUs: 4
                    CPU model: Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz
       Memory Overcommit is default.
      ---------------------------------
    TriGeo manager version is: 5.7.0
      TriGeo manager build is: release
      TriGeo upgrade build is: 520398
          Product Support Key: XXXXXXXXXXXXXXXXXXXXX

                 License Type: Commercial
Total Number of Node Licenses: 50
           Available Licenses: 40

   Manager heap configuration: Initial heap size is 5300M and maximum heap size is 5300M
    Max # of alerts in memory: 600000

              Flow configured: false

    Virtualization Platform: VMware
    ------------------------------------------
    Clock
      Synchronization : Enabled
      Hypervisor Time : 18 Mar 2014 16:59:29
      Guest Time      : Tue Mar 18 17:07:44 2014

    CPU
      Speed           : 1900 MHz
      Reservation     : 2000 MHz
      Limit           : Unlimited

    Memory
      Reservation     : 16384 MB
      Limit           : Unlimited
      Swapped         : 0 MB
      Ballooned       : 0 MB

 

 

cmc::acm# top
Press <enter> to view manager CPU/memory statistics with "top" (use q to quit)
top - 17:09:49 up  1:00,  1 user,  load average: 0.98, 0.85, 1.69
Tasks:  74 total,   1 running,  72 sleeping,   0 stopped,   1 zombie
Cpu(s): 58.5%us,  2.2%sy,  0.0%ni, 39.2%id,  0.0%wa,  0.0%hi,  0.1%si,  0.0%st
Mem:  16474176k total, 10224316k used,  6249860k free,    36092k buffers
Swap:   995996k total,        0k used,   995996k free,  4520524k cached

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND                                                               
1328 trigeo    20   0 13.5g 5.3g  43m S  241 33.5 116:47.35 java                                                                  
  915 root      20   0 49812 2584 1868 S    2  0.0   2:02.18 syslog-ng   


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