During Cisco Live! 2013, I've heard many times, that people would like to migrate or are migrating to Microsoft Lync. Mostly because they are not happy with Avaya or Cisco, but usually it's "business decision". I'm very interested to hear you, it pros, opinion on this.
I'll tell you my story. Our company uses Lync too, well so far it has a different app for chat and for IMs. The PC to PC audio/video connectivity is not reliable and I'm not able to make call 3/5 attempts and the speed of shared screen refresh is way behind GoTo meeting. I can also see the positive things like a great integration with Exchange, calendar, contacts, etc. and mobile app. But still can't realize that I would make it my primary VoIP solution.
what is your experience/opinion on this?