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Help needed with Ignite - suddenly stopped working

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Hi

 

When we access the site to see the performance overview we get an error (see attachment).

My collegue restored the DB because of the error, cause he thought that was a solution, but that didn't helped.

I must admit I don't know much about the installation (new to the company). Except I've heard that they sometimes had to do a shrink of the DB, because of the size.

I've tried to telnet to the server:8123 and that works fine, but not to the port shown on the error page, but again I'm not sure if that has to work.

 

Please help me where to troubleshoot

 

It's installed on a SQL 2012 Express.

 

/Kennet


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