We have people use Web Helpdesk to submit a request for a laptop/projector and then the techs create a reservation in Web Helpdesk for the equipment.
Is there a way to link the reservation to the ticket or can anyone recommend a different process
We have people use Web Helpdesk to submit a request for a laptop/projector and then the techs create a reservation in Web Helpdesk for the equipment.
Is there a way to link the reservation to the ticket or can anyone recommend a different process