Where do I configure community strings in Kiwi Syslog Server?
Hi Folks, Title pretty much says it all. I want my devices to talk to the syslog server with a community string that I've specified on the devices, but the messages are showing...
View ArticleCustom field layout
Could there be a way to change the layout of the customs fields so that some of them could appear above the request details box. we have some drop down custom fields and we would like to move them...
View ArticleMaximum latency between a poller and DB
Does anyone have any experience with the maximum latency between a poller and a remote DB? We're trying to decide whether or not we need to do a new NPM/SAM instance in a remote site or whether we can...
View ArticleIn UDT have NODE Groups from NPM-NCM integrate with UDT
I don't see why this hasn't been included with UDT 3.2 and previous versions of UDT. I believe that node groups that are created in NPM-NCM need to be the same groups in UDT. In my organization we need...
View ArticleLive Chat Capability
Live Chat CapabilityIntegrate live chat capability that would allow clients who are logged in WHD to initiate a chat based on the request type for their issue. This would initiate a chat with whatever...
View ArticleMultiple clients on one ticket
It would be nice for a tech to be able to assign multiple clients to a single ticket.
View ArticleWeb help desk - Calendar
As the Applications Administrator for SIL International's Web Help Desk I have request for an extension of the features in the WHD Calendar.1. When a Tech puts a ticket on the calendar is usually so...
View ArticleAction Rule: Use of Attribute Tags in Recipient Field
I am trying to create an action rule that would trigger an email to the client when an issue is resolved. (Specifically when there was a charge and it would attach the invoice). I found that the...
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[thwack feedback] You're a customer... What SolarWinds properties do you...
I'll be starting a weekly series of questions to gather some feedback about the community from the community. We're always looking for ways to improve and better understand the end-user experience....
View ArticleIs VoIP, IP Video, web-sharing and IM security priority?
Do you need to secure your VoIP/Unified communication infrastructure
View ArticleQsn on Support of Confio Ignite Ver. 8.3.210 for SqlServer 2005
We currently have Confio Ignite Ver. 8.3.210 DPA for Oracle. a.) Does Confio Ignite Ver. 8.3.210 support for SqlServer 2005 ? Our main aim is to support ERP application JDE supported by Sqlserver...
View ArticleCongratulations to Jeremy Morrill - Thwack's #1 Contributor!
Jeremy (aLTeRGo) is now the top thwack contributor, as well as one of the smartest, hardworking dudes I've ever met. Hey , Boss. Give him a raise!
View ArticleSpanning tree topology map
Spanning tree, as we know, is an extremely useful function of a network. However, equally so, in the hands of an inexperience engineer, or with someone adding network devices or 802.1q capable network...
View ArticleIs VoIP, IP-Video, Application sharing sessions or SIP trunk new IT challenge?
As people trying to be more productive they use new ways how to communicate and collaborate. VoIP is still one of the most important tools people use when talking to people, but it's instant messaging,...
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NTA and AmazonAWS
I am showing a lot of traffic to various AWS servers. I believe it to be Dropbox. How can I tell ?
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NPM 10.7 Web Reporting - Email of PDF
I am setting up reports to email to upper management on a schedule. The email contains a PDF of the report. I am having difficulty getting the report to format correctly. The PDF creation process...
View ArticleIssue with HTTPS Monitor in SAM
I'm trying to set up an HTTPS monitor to monitor a URL(?wsdl) that requires authentication. I know I'm providing the right credentials, I have checked and rechecked and made sure. I still get the...
View ArticleDrag & Drop functionality
I hope the next release will support the drag & drop functionality that the Core and other apps currently have as well.
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Retain the Run As credentials when editing an existing Report Schedule
When I edit a report that is running as a different user (which will end up being all of them once I get it to work), the form is asking for the user's password EVERY time I edit the report schedule....
View ArticleWould you like to be able to donate Thwack points to charity?
Inspired by aLTeReGo's mega stash of Thwack points I thought that a great Thwack Store item might be a charitable donation. OK, I know that there is only a subset of society that covets Thwack points...
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